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Introduction
We aim to cater for the needs of
all visitors in our home based,
silver award, 4 star bed and breakfast.
The traditionally-built Lakeland-stone
house, built in the early 19th Century
as a gentleman's residence, sits
in a magnificent topiary garden
backed by a stream and overlooking
the indigenous country side. Although
many changes have been made, the
essential character of the property
remains as it was when it was built.
For example, all the bedrooms are
on the first floor and it is impractical
to install a lift to access these.
Therefore we may not be able to
accommodate those with severe mobility
impairment. As a small business,
we are able to provide a personalised
service to meet specific needs if
required. The following statement
is a summary of our provision. If
you have any specific questions
please feel free to call us and
we will endeavour to help.
Pre-Arrival
An email or letter is always sent
to guests after we have taken an
accommodation booking. It gives
full details of the accommodation
booked, payment arrangements, cancellation
policy, check-in times and directions.
We also ask for a contact number
on the day of arrival.
Our web site gives both written
directions and a map to the B&B
via road and public transport.
There is a bus stop 100 metres from
the drive entrance along level paths
and there is a frequent bus service.
The nearest train station, Windermere,
is 5 minutes away by car.
We have a website with photographs
of each guest room, all on the first
floor.
You can contact us via phone, fax
or email (details below)
Arrival & Car Parking Facilities.
There is private car parking for
6 cars at the rear of the house.
Access is via a gravel drive with
a slight gradient.
The entrance is accessed along the
gravel drive followed by concrete
paths; there are two steps with
a threshold into the hallway.
The driveway is lit by solar powered
lights at night. The front and rear
of the house are lit by coach style
lights.
The front door is always locked
but we do have a bell push to the
left of the door. Our check-in times
are 3pm-7pm daily unless previously
arranged.
We are always available to help
with luggage which can be left in
our safe keeping prior to 3pm.
Once registered you will be given
the key to your room and the front
door to come and go as you please.
Main Entrance & Reception
There are two steps 10cm high and
109cm wide to the front door.
The entrance is well lit by coach
style lights on either side.
The front door is half glazed and
is 104cm wide.
Entrance is into a Victorian encaustic
tiled hallway. The Hallway is 120cm
wide.
Paper pad and pen is available.
Guests are always escorted to rooms
and facilities explained.
Public Areas - General (Internal)
The Guest Lounge and Dining Room
are on the ground floor.
The Hallway is tiled.
The Staircase, Dining room and Guest
Lounge are carpeted.
The staircase has a hand rail on
one side.
There are 9 steps to 1st landing
and further 7 steps to 1st Floor.
All doors have self closers.
Corridors and stairs are well lit
during normal operating hours.
Low level lighting operates from
11.00pm to 7.00am
Public Areas - WC
Not Available
Dining Room
Breakfast is served in the dining
room on the ground floor.
All guests share a 6 seater rectangular
table which has an underspace of
67cm.
The chairs are without arms and
can be moved.
A baby's highchair is available
on request.
Vegan, vegetarian, gluten free and
other diets can usually be accommodated,
but please let us know in advance.
The bed and breakfast is no smoking
throughout the premises.
Lounge Facilities
The guest lounge is accessed from
the hallway adjacent to the front
door.
The lounge door is 78cm wide and
has a self-closing device fitted
for fire safety compliance.
The lounge has an array of comfortable
settees and arm chairs with easy
access around the room.
Satellite TV, DVD and video are
available for guest use.
There is a bookcase containing a
variety of games, books, Lake District
travel guides and maps for guest's
use.
A small collection of DVD's and
Video's for use in the Lounge or
guest bedrooms.
Outdoor Facilities
We have beautiful, well maintained
gardens to the front and rear of
the house with 4 seating areas for
our guest's enjoyment.
Bedrooms
All three bedrooms are on the first
floor and are carpeted.
There are en suite facilities in
all the rooms consisting of a shower,
WC and wash basin.
A cordless kettle with tea and coffee
facilities are provided.
All rooms have remote-controlled
colour televisions with either built
in DVD player or video player, teletext
is available in some rooms.
We also provide a hairdryer, additional
pillows and blankets in each room.
Fans are available on request if
required.
An iron and ironing board are available.
Our beds are made with down duvets
and feather pillows. We supply both
synthetic duvets and pillows if
required.
We are happy to provide sheets and
blankets if preferred. Please specify,
before your arrival, if required.
There is a wardrobe, a dressing
table, drawers and one or two seats
in each room.
There is a guest information folder
in each bedroom, which contains
details of the residence, and emergency
contact numbers including doctors
and hospitals in the area.
Lighting levels are good throughout
and colour contrasts are maintained
wherever possible. Each bedroom
has its own characteristics and
these are described in detail below.
Iris Room (Double)
The Iris room is at the back of
the house on the right at the top
of the stairs. It has a 4 foot 6
inch double bed, with a height of
60cm. There is good circulation
space to either side. There is a
two-seater window seat which is
190cm wide. The entrance door measures
79cm wide. The room has 1 radiator
that is thermostatically controlled.
The en-suite shower room is accessed
through a 63cm wide door, which
slides open. The shower cubicle
has a step of 18cm and measures
70cm by 70cm internally. The toilet
is 42cm high.
Rose Room (Twin)
The Rose room is at the front of
the house over looking the Topiary
Garden. This room can either provide
two 3 foot single beds, each of
which can only be accessed from
one side or one 6 foot super king-size
bed which has good circulation space
to either side. Please specify,
before your arrival, if required.
They are 65cm high. There is a two-seater
window seat which is 190cm wide.
The entrance door measures 79cm
wide. The room has 1 radiator that
is thermostatically controlled.
The en-suite shower room has an
entrance door measuring 63cm, which
slides open. The shower cubicle
has a step of 15cm and measures
70cm by 70cm internally. The toilet
is 42cm high.
Lilac Room (Single)
The Lilac room is at the back of
the house on the left at the top
of the stairs. This room has a 4
foot 6inch double bed, with a height
of 60cm which can only be accessed
from one side. The entrance door
measures 79cm wide. The room has
1 radiator that is thermostatically
controlled. The en-suite shower
room is accessed through a 63cm
wide bi fold door, which opens outwards.
The shower cubicle has a step of
13cm and measures 70cm by 70cm internally.
The toilet is 42cm high.
Grounds and Gardens
The rear garden is laid to lawn
with shrub borders and a small wildlife
pond and slopes down towards the
River Gower. There is a seating
area adjacent to the river which
is accessed via two stone steps.
The front garden features magnificent
yew topiary, sweeping lawns, herbaceous
borders and a rose garden. There
are three seating areas to the front.
There are a mixture of concrete
and gravel paths and a step to the
lower part of the garden.
Additional Information
There is an audible fire alarm system
throughout the house; we ask that
guests who are hard of hearing notify
us upon arrival so that alternative
arrangement can be made.
Mobile phone reception is reasonable
for Vodaphone, but otherwise poor.
We endeavour to meet your needs
as far as we are able, but the house
is not permanently manned throughout
the day. If you have any concerns
or queries, please contact us to
discuss these.
Contact Information
The Hill,
Ings
Kendal
Cumbria
LA8 9QQ
Telephone: +44 (0)1539 822217
Fax: +44 (0)1539 822217
Email: thehill@ktdinternet.com
www.thehillonline.co.uk
We welcome your feedback to
help us continuously improve if
you have any comments please phone
Jo-Anne Wilkinson or email thehill@ktdinternet.com
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The Hill, INGS, Kendal,
Cumbria, LA8 9QQ. Telephone: +44 (0)1539 822217 - Fax: +44
(0)1539 822217
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